Toyota Relax
Frequently Asked Questions
Yes, you are always welcome! Whenever you perform a maintenance at an authorised Toyota Dealer, you will benefit from a Toyota Relax warranty until your next service is due. That is a 1-year or 15,000km warranty(whichever comes first) for most Toyota vehicles*. Relax can only be granted if your vehicle is less than 10 years or fewer than 185,000 km from the first registration of your vehicle.
*Please check your vehicle Service and Warranty booklet to discover your vehicle service schedule.
Toyota Relax is a service-activated warranty.
Yes, you do not have to previously serviced your vehicle with a Toyota Authorised repairer.
Yes, you do not have to previously purchased the vehicle from a Toyota dealer.
Yes, as long as they are less than 10 years old or under 185,000km.
This is a comprehensive, pan European warranty from Toyota. A full list of coverage can be found in our Ts & Cs.
Extra peace of mind with every service
If you choose Toyota to service your vehicle, you’ll get expert technicians, who only use genuine parts. And we’ll reward your loyalty with a new 12-month Toyota Relax warranty. When your next service is due, if you return to a Toyota Dealer or Authorised Repairer, a new 12-month Toyota Relax warranty will be activated for your vehicle. Whenever you service with us you are eligible for a new Relax warranty up to the vehicle's 10th birthday or until the vehicle has reached 185,000KMs (whichever comes first), after the expiration of the Manufacturer Warranty.
For full details view our terms and conditions associated with this warranty.
DRIVE CAREFREE
Is your car eligible for Toyota Relax?
All eligible Toyota models coming in for a periodic service automatically receive a Toyota Relax extra warranty.
Eligible criteria:
- Applies to both Toyota cars and light commercial vehicles
- Your vehicle must be over 2 years old or have completed more than 85,000 km
- The remaining manufacturer’s warranty must be less than 1 year or less than 15,000 km.
- Vehicle must be less than 10 years old and have covered less than 185,000 km
- Vehicle was originally manufactured for supply to a UK or European market.
WARRANTY DURATION
Warranty Duration
With Toyota Relax, your warranty will be valid from the date of your service until your next service is due - usually, 12 months or 15,000 km-whichever comes first*. For more information ask your dealer or refer to your car manual for recommended service intervals.
*Note – for some models with longer mileage service intervals, the mileage duration is 20,000 kms. Example of this include Toyota Proace and selected Toyota Avensis, Toyota RAV4 and Toyota Verso diesel models. Please speak to your Toyota Dealer or Authorised Repairer for more information.